🔁 Returns & Replacements
At [Creatimind.com], your satisfaction is our priority. We stand behind the quality of our products, and if something goes wrong, we’re here to make it right.
✅ Eligibility for Return & Replacement
You can request a return or replacement within 7 days of delivery if:
- The product is damaged or defective
- You received the wrong item
- The product is not as described
🔄 Easy Replacement – 100% Free
If the issue is on our end (damaged item or wrong product):
- ✅ No return shipping charges
- ✅ We will arrange the pickup from your location
- ✅ You’ll receive a replacement at no extra cost
💰 Return Policy
- If you are eligible for a return and unable to send the item back, we will cover the return shipping cost for you.
- The product must be in its original condition and packaging, unused and unwashed.
- Once the return is approved and received, we will initiate the replacement process.
📅 7-Day Return Window
You must initiate the return or replacement within 7 days from the date of delivery. After 7 days, we may not be able to process your request.
❌ What is Not Covered
- Change of mind or dislike after use
- Product damaged due to misuse or improper handling
- Missing original packaging/accessories
📞 How to Request a Return or Replacement
Just contact us via:
📧 Email: ritikpal1308@gmail.com
📱 WhatsApp/Call: +91-8810229052
❗ Important Notes
1)Orders cannot be cancelled once shipped.
2)If a delivery attempt fails due to customer unavailability or wrong address, re-delivery charges may apply.
Include your Order ID, a brief description of the issue, and product images if possible.
Thank you for trusting [Creatimind.com]. We’re here to help, every step of the way!